Online Grievance Redressal & Appeal Management System

Submit and track your grievances online. Quick, transparent, and efficient redressal of public concerns.

Track Your Grievance

About Us

The Online Grievance Redressal and Appeal Management System is a comprehensive platform designed to streamline the process of addressing public grievances. Our system ensures transparency, accountability, and efficiency in grievance redressal.

5000+

Grievances Resolved

48hrs

Average Response Time

95%

Satisfaction Rate

Frequently Asked Questions

How do I register a grievance?

You can register a grievance by clicking on the "Lodge Grievance" button and filling out the required form with details about your issue.

How can I track the status of my grievance?

Use your registration number to track the status of your grievance through our tracking system.

What is the expected resolution time?

Most grievances are resolved within 7-15 working days, depending on the complexity and department involved.

Can I file an appeal if not satisfied?

Yes, you can file an appeal within 30 days of receiving the resolution if you are not satisfied with the outcome.

Contact Us

📞 Helpline

1800-123-4567

📧 Email

support@grievance.gov.in

📍 Address

Government Complex, Sector 17, Chandigarh

⏰ Working Hours

Monday - Friday: 9:00 AM - 6:00 PM